Shipping policy
Thank you for shopping with FurNest.
Order Processing Time
All order are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times vary by destination:
United States: 7-15 business days
Canada: 8-18 business days
Europe: 7-18 business days
Australia & New Zealand: 8-18 business days
Other countries: 10-25 business days
Please note that delivery times are estimates only and may be affected by customs clearance, carrier delays, weather conditions, or peak seasons.
Shipping Fees
Shipping fees are calculated at checkout. Free shipping may be offered on selected products or promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2-5 business days to update.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us at xiangying93@gmail.com and we will assist in resolving the issue.
Customs, Duties and Taxes International orders may be subject to customs duties or import taxes imposed by the destination country. Customers are responsible for any such fees.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: xiangying93@gmail.com
FurNest